Terms and conditions



1.0  “We” refers to 365exchanger.com (an affiliate of ECWEB Tech).

1.2  “User”, “You” means any person who acting individually or on behalf of an institution/business and who has accepted the rules offered by the Service in the form of the current Agreement.

1.3  “Order” means the information submitted in a digital form by using the interface of 365exchanger, expressing the intention of using the Services on the conditions offered by Ecweb Tech and stated in the properties of the Order.

1.4  “Electronic Currency(-ies)”, “E-currency” means accounting units of the respective issuer (Electronic Currency System) denoting a definite volume of on-demand promissory note to be redeemed in monetary or another form.


2. General Provisions

2.1  This User Agreement regulates relationship between the User and the Service in respect of the services provided by Ecweb Tech and cancels any previous agreements between the Service and the User on this subject.

2.2  This Agreement complies with the laws and regulations effective in the countries where the User and the Service are registered and/or currently reside; it does not terminate any agreements between the User and Electronic Payment Systems.

2.3  By using or accessing 365Exchanger.com and/or forming any Orders you unconditionally accept all provisions of this Agreement. The Orders you submit while using the Service are considered unalienable appendices to this Agreement.

2.3.1  The properties and conditions of an Order are considered a public offer.

2.3.2  The actions aimed at submitting an Order are considered an acceptance of the public offer and the conditions stated by the Service, right before the Order is submitted by the User.

2.3.3  The date and time of the acceptance as well as the properties of the Order are recorded by the Service at the moment of the User’s submitting of the Order.

2.3.4  A User’s order expires 11:59pm same day order is placed (WAT). The user has an option to proceed with payment or decline.

2.4  This Agreement becomes ineffective at the moment the funds are sent in full to the account specified by the User in the Order, or at the moment of expiration of the Order.

2.5  The user admits that this Agreement in electronic form is as effective as if it would have been in written form.

2.6  The Service reserves the right to modify this User Agreement without notice to the User, on condition of immediate publishing the up-to-date version of the Agreement at the current page.


3. The Subject Of Agreement

3.1  The subject of this agreement is the services of exchange, buying and selling title units of electronic payment systems, rendered on the User’s Order, as well as other services described on this website.


4. Membership

4.1  To become and remain a Member, you must:

4.1.2  Be at least 18 years of age .

4.1.3  Open an Account in accordance with the instructions set out in the registration page of our sign up Website including completing all requested information set out on the registration page

4.1.4  Maintain an active address, phone number and email address

4.1.5  Satisfactorily pass all of our required identity and security validation and verification checks.


5. Rendering Of Service

5.1  Any deposit made to our bank account without following due process will not be treated. Such user will be forced to go through the order process on our website before funding. We may not refund, Please be informed!

5.2  Multiple Payments deposited to our bank account that is less than the amount stated on order invoice will not be refunded. User will have to balance up to receive ecurrency.

5.3  Multiple 365exchanger accounts is not allowed. We allow only one account per customer. In the case multiple accounts are detected to have been opened by a single customer, One of the accounts will be kept active while others will be locked. Although, customer will not loose money!

5.4  Payments for Buy orders are made through our bank accounts.

5.5  We will keep records of all transactions and we will make them available to relevant authorities when necessary.

5.6  All transactions are concluded within 15 Minutes – 48 Hours. If there is any delay in your account funding or withdrawal, Please get in touch with our support department via the contact information listed on our contact page.

5.7  When selling E-currency to us. We pay into your bank account the equivalent amount of the E-currency as stated on your invoice. However in the case of Bitcoin transact we can recalculate where necessary.

5.7.1  E-currency funding is final. You can not request a refund of your money once your e-currency account has been funded.

5.7.2  Bank Account funding is final. You can not request a refund of your E-currency once your Bank account has been deposited otherwise you will need to place a buying order to the company again.

5.7.3  In order to carry out the obligations stated in this Agreement, the Service reserves the right to use third-party labor.

5.7.4  The Service reserves the right to terminate any transaction being processed and return the Electronic Currency and/or financial means previously uploaded by the User, without explanation.

5.7.5  We reserve the right to refuse service in case the User has violated any provision of this Agreement.

5.7.6  All further Orders submitted by the User after we refuse service, will be suspended automatically. The accounts connected with these Orders will be blocked.


6. Anti-Fraud & Money laundering Policy

6.1  In accordance with the international legislation, We adhere to a number of rules that are directed at prevention of money laundering (i.e. activity aimed at concealing the source of illegally obtained money or other capital assets) and other unlawful activity.

6.2  In order to prevent possible unlawful transactions, the regulations are established as follows:

6.2.1  The sender of the payment must be the same person as the user. Any payments in favor of a third party are strictly prohibited.

6.2.2  All the contact details stated in the User’s Order as well as any other personal data must be truthful and correct.

6.2.3  Orders formed through anonymous proxy-servers, or any other anonymous Internet connections, are strictly prohibited.

6.3  Retaining transaction and verification documents for a minimum period of five years

6.4  In order to prevent unlawful activity, the Service:

  • sets limits on users’ transactions
  • observes the Know-Your-Customer policy.
  • performs verification of the data provided by the User, employing any available means.

6.5  The Service reserves the right to suspend the account of the User and their current Orders until the User provides scans/copies of a government-issued photo IDs, as well as the proof of the funds’ origin and other documents requested by the service.

6.5.1  In case of the User’s failure to provide the required documents, the Service reserves the right to refuse service in further, and take the actions described in the paragraph 5.7.5 of this Agreement.

7. Limitation of Liability

7.1  The Service is not a bank. The Service processes Orders 24 hours a day 7 days a week and will apply any effort possible to ensure the seamless operation of the hardware and software complex.

7.2  By using this site, the User accepts that the liability of the Service is limited by the means received from the User for processing the required transaction; the User accepts that the Service gives no additional warranty and assumes no additional responsibility.

7.3  We will strive for providing the User with uninterrupted functioning of the Service but does not guarantee its accessibility. We assume no responsibility for any loss or damage that might be caused by using its services or inability to use them.

7.4  We assume no responsibility and does not compensate for any loss or damage as well as any expenses caused by delays in processing any bank transfers or electronic currency transfers.

7.5  We assume no responsibility for any loss or damage caused by any inaccuracy in the information provided by the User.

7.6  By using the Service, the User assumes responsibility to pay taxes in accordance with the tax laws and regulations of the country of their residence. The Service does not act as a tax agent and will not notify the User of any tax burden expected in connection with using the Service.

7.7  The User guarantees that they own or is authorized to use the funds they dispose of in connection with using the Service.

7.8  Neither Ecweb Tecnology nor the User assume any responsibility for delays or inability to fulfill its obligations stated in this Agreement due to natural disasters, power surges or failures, strikes or labour disputes, acts of God, war, civil disturbances, acts of civil or military authorities or the public enemy, or other causes beyond either party’s control, as well as irregular functioning of the Electronic Payment System(s), power supply systems or wireless network / Internet providers.

7.9  Electronic Payment Systems and/or financial institutions assume sole responsibility for the funds entrusted to them by the User. The Service may not be a party in a relationship between the User and an Electronic Payment System and/or a financial institution and assumes no responsibility for the User’s misusing or illegal use of the Electronic Payment System. Mutual rights and duties of the User and the Electronic Payment System are regulated by the respective contracts and agreements.


8. Making Claims and Dispute Resolution

8.1  Claims and issues associated with the subject of this Agreement are settled by negotiations with the administration of the Service, accordingly to the provisions of the Agreement.

8.2  Any claim under this Agreement may be taken by the Service in electronic form. The User should file a claim by sending a message using the contact details that are specified on the website of the Service.

8.3  In case it is impossible to resolve a claim through negotiations, it will be resolved in compliance with the regulations of the territory where the Service is registered.



This was Revised and Republished Friday, 1st December, 2017.