Privacy policy

Overview has created the following Privacy Policy to let you know what information we collect when you visit our site and use our services, why we collect it and how it is used and stored. This Privacy Policy explains the data collection and use practices of the website. The terms "you," "your," and "yours" refer to the customer/purchaser utilizing the website. The term "we", "us" and "our" refer to 365Exchanger. The term "our website" refers to By using this website, you consent to the data practices described in this statement.

We are obliged to keep the personal data minimum of 5 years, unless there is a particular reason to hold the records for longer periods in order to fulfill our contractual, regulatory and statutory obligations. may update this Privacy Policy from time to time therefore it is recommended to review our Privacy Policy when visiting our website repeatedly. We will post the changes on this page and may notify our customers via News section on our website or inform you via e-mail so that you may be aware of the changes. Your continued use of this site following any changes to this Privacy Policy will mean you accept those changes.

1. What information we collect

This Privacy Policy applies to all countries we work with. Personal information is collected when you provide personal data to the website, for example when you register, verify your 365Exchanger account, or contact us via Live chat.

  • Personal and contact information that may include, but not limited to your email address, full name, date of birth, nationality, address, telephone number, bank account details or payment account details when you register an account with us;
  • Information that is indicated in your documents provided for account verification (copies of your national identity card, international passport, driving license or other government issued photo-ID);
  • Information about your transactions on our service when you place an order;
  • Technical information including your IP-address, login information, type and version of browser, your location, operating platform and system when you interact with our website;

  • 2. How we collect and process your personal information

    2.1 We collect the above-mentioned information by the means of:

  • Your direct interactions with our service (when you register and verify 365Exchanger account, contact us via e-mail or Live chat, place an order on our service);
  • Cookies and other tracking technologies (when you visit our website or login to your account);
  • 2.2 We will use your personal information only in accordance with this Privacy Policy.

    We process your personal data to:

  • Register your account with us;
  • Identify your personality for secure transactions;
  • Provide you with a more personalized service;
  • Improve our website, services, customer support;
  • Send you special offers and promotions via e-mail or SMS;
  • Send important information regarding changes to our services, terms and conditions, privacy policy, news and notifications via e-mail;
  • Hold your information for security administration, legal and maintenance purposes;
  • Monitor and evaluate to prevent fraud, money laundering, financing terrorism and any other financial crimes;
  • Share aggregated information with third parties (such as our merchant partners, banks, payment systems) for advertising and promotional purposes and to provide our services to you. We will not pass on your individual contact details unless you have given us specific permission to do so.
  • We also reserve the right to collect usage and access data that allows us to prevent multiple account openings or other fraudulent actions; it is performed for protection of our systems against illegal attacks or abuse.

  • 3. How your information is stored and secured

    We are committed to protecting the personal information you provide to us. We take every effort to protect your personal data from misuse, interference, loss, unauthorized access, modification or disclosure.

    We store the provided information on our secure servers. Any payment transactions will be encrypted using Secure Sockets Layered (SSL) technology. As you are on the Internet you cannot be completely secure, we recommend you take every precaution in protecting your personal information. You are responsible for keeping this password confidential. Please make sure you use strong password that is combination of numbers and letters, change it often, use a secure browser and do not reveal your login details to anyone.

    4. Third-Party websites

    Our website may contain links to third-party websites and other Internet resources. When clicking the link you are visiting another website. Please note that these websites are not covered by this Privacy Policy. We recommend you review Privacy Policy of each website you visit as these services are outside our control.

    5. Cookies and other tracking technologies

    We use cookies and other tracking technologies to distinguish you from other website users.

    Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

    We use “session” cookies when you are logged in so that we can remember this fact. That way we don’t have to ask you to re-enter your password every time you visit a new page. Once you logout or close your browser, this cookie expires and no longer has any effect.

    6. Your rights

    Where we process your personal data, you have a number of rights over how the data is processed and can exercise these rights at any point. These rights include the rights set out below:

  • The right to rectification of your personal data.
  • You have the right to correct or update your personal information at any time. This enables you to correct any incomplete or inaccurate data we hold about you, though we may need to verify the accuracy of the new data you provide to us.

  • The right to restrict processing.
  • Under certain circumstances, you have the right to restrict the processing of your personal data. By exercising this right you can limit the way your data is processed. The restricted data will not be used in any way except to store it. In case you restrict the data that is mandatory to be provided, we may not be able to provide you with our services.

    7. Disclosure of your personal information

    We use your personal information to provide you services offered on the website We also share certain information with banks, merchants, payment systems, identity verification services as part of our regular daily business operations.

    The purpose of sharing personal data is to identify and verify our customers, to process your orders, to limit fraudulent actions and other criminal activities; also it is necessary to manage our financial risk. Your personal data disclosed to any partner-company will be processed only in accordance with instructions and on behalf. We will guarantee that the data will be used only to the extent to which we ourselves are entitled.

    If necessary or authorized by law, we may disclose your personal information to regulatory organizations, law enforcement agencies, courts or other public authorities. We will make an effort to inform you about legal demands for your personal information except the cases when it is prohibited by law or court order or the inquiry shall be handled within the shortest period of time.

    If have any questions regarding this Privacy Policy, please contact us via email